When you ask us to reserve a unit, it is, “pulled off the shelf”. Reservation requests from other parties are refused. A deposit equal to the first night stay + tax may be required at time of booking via major credit card (Visa, Mastercard or American Express). Deposit will be refunded minus a $50.00 plus tax fee per unit reserved when cancellations are made more than 7 days prior to the check in date. No refund will be made when cancellation, date change or unscheduled early departure is made 7 days or less prior to the check in date or the guest does not arrive on the specified arrival date, unless we can rent the unit for all the booked nights. Even if there is an unforeseen road closure or weather issues we will still abide by this policy. Early departures may be required to pay the entire cost of the stay, if the unit cannot be re-booked, if cancelled while in house. Should your trip be interrupted due to illness or family emergency, this cost can be covered by trip cancellation insurance if you purchase it.