We are one of the only properties who do not require a deposit prior to check in. We require 7 days advanced notice of any cancellations or changes to your reservation otherwise a penalty of first nights room and tax will be applied to your credit card gaurentee.
You have up to 7 days before the reservation arrival date to cancel without any penalty, otherwise we will charge first nights room and tax and it will become a non-refundable cancellation charge.
Upon arrival, the resort will charge the full amount of your stay on a valid credit card. Some group reservations may have special deposit and cancellation policies that require full payment in advance.
No refund will be made when cancellation, date change or unscheduled early departure is made 7 days or less prior to the check in date or the guest does not arrive on the specified arrival date, unless we can rent the unit for all the booked nights. Early departures may be required to pay the entire cost of the stay, if the unit cannot be re-booked, if cancelled while in house.
NO SMOKING – outside only, away from open doors and windows to avoid smoke smell in your unit or the smell disturbing other guests. Cigarettes must be disposed of in outdoor receptacles provided. $250.00 smoking charge + damages (burns) + lost room nights (minimum 3 nights) + applicable taxes will be charged to your card for smoking or disposing of your cigarettes inside. The unit will be restored to non-smoking status at your expense. Your minimum bill will be close to $650 and can top $2000 if carpeting, beds or furniture are burned!
Pet Friendly Units Available! We have select units which are pet friendly! The rate is $30 per pet/per night. All Pets must be registered at the front desk. $100 additional cleaning charge + damages for stained or chewed furniture and belongings + taxes will be applied to guests who make the decision to bring in a pet to our pet-free units.
Please remember no pets should be left in the vehicles parked outside and do not leave your pet in the room unattended. A howling or barking dog left in your car or room will subject you to additional charges if we must refund all or part of someone’s stay.
CHILDREN – All units are child friendly. Please note that we do not have cribs or playpens for guest use so please bring your own if needed. Children 12 an under are free; 13 and over are recorded in our system as another guest and subject to additional guest charges.